We’ve been busy in 2018. One of the cornerstones of our development is our new and enhanced Royal Mail Integration.
Illuminate can now create labels for more than 300 Royal Mail services types, offerings, formats and variations. This includes all inland and international services, returns, and enhancements such as Customer Text-Message notifications, Customer E-Mail Notifications and Saturday Delivery.
Illuminate’s Royal Mail Rules
Using Illuminate, you can set up rules which determine which Royal Mail services map to which settings within the Illuminate system. These rules can include order attributes such as order weight, order value, product size, number of items and item delivery address. For example, it is possible to specify that all items over £20 should go via a tracked service. Although these mappings are automated (and as such will save you a tonne of time), it is also possible to override these rules for specific orders and choose whichever service you believe is appropriate. For instance, you may wish to upgrade an urgent order to a Tracked 24 Service, as a gesture of goodwill to a customer.
Labels are very easy to produce and can be easily married up to orders due to our optional enhanced label sheet, which be printed in addition to the Royal Mail label. Labels can be created on a thermal printer (such as a Zebra GK420D) or on a standard A4 sheet.
Royal Mail Manifests
At the end of the day (or at any points during the day, if you have more than one collection), the Royal Mail manifests can be easily created and printed, in readiness for collection along with the outgoing packages.
Royal Mail Tracking Number Auto-Updates
For tracked services, the Royal Mail Tracking number (e.g. AAA011060265GB) will be written automatically to E-Bay, Amazon and your web site, so that the customer can readily see the link to track their package.
For more information about our Royal Mail integration, please get in touch for a demo, or view our on-line videos.
Date : 29th March 2018